1. General Information We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (GDPR) and this privacy policy.
Responsible Body (Controller): Souvenir Memories UG (haftungsbeschränkt), Lindenweg 4, 99428 Grammetal, Germany. Email: Info@souvenirmemories.de. Phone: +49 176-11011975
2. Data Collection on Our Website Server Log Files: The provider of this website automatically collects and stores information that your browser automatically transmits to us in "server log files" (e.g., browser type, operating system, referrer URL, IP address). This data is not merged with other data sources.
Contact Form: If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there (Name, Company, Email), will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
3. Processing of Customer and Contract Data We collect, process, and use personal data only insofar as it is necessary for the establishment, content organization, or change of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
4. Data Transfer to Third Parties (Logistics & Export) Since we operate as a wholesale and trading company, sharing data with logistics partners is essential. We transmit personal data to third parties only if this is necessary within the scope of the contract handling, for example:
To the companies entrusted with the delivery of the goods (e.g., DHL, UPS, Freight Forwarders).
To the credit institution commissioned to handle payments.
Export to Switzerland and Non-EU Countries: For deliveries to Switzerland, data required for customs clearance and delivery (e.g., recipient address, invoice details) will be transferred to the respective logistics partners and customs authorities. The European Commission has recognized Switzerland as providing an adequate level of data protection.
5. SSL/TLS Encryption This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
6. Your Rights You have the right to request information about your stored personal data, its origin, recipients, and the purpose of data processing at any time and free of charge. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose.